Group management in RM
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The Revenue Integrity
RM Practical Guide – Chapter 8
Revenue Integrity: the hidden lever of Revenue Management that (almost) no one is using yet.
We talk a lot about Pricing and Yield but what about Revenue Integrity? This third branch of Revenue Management, already essential in the airline industry, remains largely unknown in many other sectors. And yet, it has the power to profoundly transform a company’s profitability and commercial performance.
Revenue Integrity is not limited to checking that prices are applied correctly or that contracts are respected. It consists of securing every step of the commercial chain, identifying the gaps that cause revenue leakage, understanding why they occur and implementing processes to prevent them. In other words, it ensures that every transaction generates the revenue you are entitled to without letting invisible profits slip away.
What you will take away from this guide:
→ The real challenges of Revenue Integrity and why it is becoming essential to any high-performing Revenue Management strategy.
→ The main anomalies that generate revenue losses and how to detect them before they become costly.
→ The root causes of the most frequent gaps in pricing and contractual processes.
→ A practical method to structure an effective Revenue Integrity approach.
→ Examples of measurable improvements achieved through Revenue Integrity in the tourism sector and beyond.
