Alerts in Revenue Management

RM Practical Guide – Chapter 5

In Revenue Management, forecasting and optimization form the basis of any strategy, but they are not enough on their own. Alerts complement this duo, allowing the Revenue Manager to quickly detect critical situations, react before a problem materializes and make informed decisions.

This chapter explains how alerts can be used to effectively monitor a complex inventory portfolio, even when dealing with thousands of data points spread across multiple hotels and room types. You will learn about the different types of alerts, how to set them up and integrate them into your processes and how they complement automated or semi-automated optimization actions.

By mastering alerts, revenue managers can anticipate trends, limit the risks associated with opening or closing rate classes, manage overbooking or minimum stays and take action before the situation becomes critical. This is an essential guide for transforming daily monitoring into a powerful performance and strategic decision-making tool.

What you will learn from this guide:

→ The different types of alerts used in Revenue Management.→ The difference between system alerts and useralerts.
→ How to switch from alerts to business rules for more precise control.
→ How to use them effectively to save time and improve your performance.

alerts

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